Except for rust, Pleasant Grove Collision, Inc. offers a Limited Lifetime Warranty, commencing on the day of completion against workmanship. Defects in parts and materials will be subject to the terms as extended by the manufacturer. Pleasant Grove Collision, Inc. certifies that your vehicle was repaired using the latest techniques, and that the repairs meet generally accepted standards for safe, proper repair as recognized within the collision repair industry. If you should have a problem with any of the repairs made to your vehicle, please return it to our shop for inspection as soon as possible.

A. Warranty Terms

1. This warranty covers material and labor to correct any defect in workmanship arising from repairs performed under the original repair order. It does not cover incidental losses, towing, loss of earnings, per diem expenses, rental car cost, or any other claims of any nature. Pleasant Grove Collision, Inc.'s obligation under this warranty is limited to replacing or repairing defective parts or materials under the manufacturers warranty.

2. This warranty is only extended to the customer listed on this document and is not transferable.

3. The work performed could fail due to no fault of Pleasant Grove Collision, Inc. Adjacent or related parts to the repaired areas could fail, causing damage to the original repair. Under these circumstances this warranty will not apply.

4. In no event shall the new parts warranty extend beyond the terms offered by the manufacturer. USED PARTS ARE NOT COVERED UNDER THIS WARRANTY.

B. Proper Maintenance Instructions

1. Vehicle should be washed frequently and waxed at least every six months.

2. Salt, chemicals, tree sap, environmental exposure and other foreign material must be removed immediately from vehicles surfaces.

3. Dents, chips, and scratches are not covered by this warranty, and must be maintained at owners expense.

4. Any damage caused by neglect, abuse, or misuse is not covered by this warranty.

C. How to Obtain Service

1. Make contact with our body shop at the first sign of any problems. Any lengthy delays may make it difficult to determine the cause of these problems.

2. The itemized copy of the repair order must be kept with this warranty and presented to our shop for warranty consideration.

 

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